General information on how your details are used

We are delighted that you are interested in this website. Using your personal details carefully and conscientiously as well as protecting them is very important to us. Therefore, below we provide extensive information on how we use your details. Please read this privacy policy carefully.

Collection, processing, and use of personal details

Harriet Hubbard Ayer, Parfümerie & Kosmetik GmbH, Schaidlerstrasse 9, 81379 Munich, Germany, Fax: 089-723 65 20, E-mail, Germany collects data when initiating, completing, processing, and rescinding an order at www.ayer-cosmetics.com. These details are collected, stored, and processed by Harriet Hubbard Ayer, Parfümerie & Kosmetik GmbH, and remain available to Harriet Hubbard Ayer, Parfümerie & Kosmetik GmbH during conclusion of the contract and term of the contract.

You can visit our website without providing your personal details. We solely store access data without a personal reference. Essentially, the IP address, date, and time currently being used by your PC as well as the browser type and the sites viewed by you are recorded. This data is solely evaluated by us for the purpose of improving our offering and cannot be traced back to you personally. The IP address is deleted following complete fulfilment of the contract.

Data use and transfer

The personal details (such as your name and address or email address) that you provide to us, such as by email or via the contact form. will only be used for correspondence with you, and will only be processed for the purpose that you provided the details to us for. Without your separate consent, we only use the data provided by you for the fulfilment and execution of your contract. Payment details provided by you, if applicable, will only be passed on to the credit institute commissioned with the payment.

We assure you that your personal details will not otherwise be passed on to third parties or used for the delivery of advertisements, unless we are obliged by law to do so or you have given your explicit consent in advance. If we commission service providers to perform and handle processing procedures, the contractual relationships shall be governed by the provisions of the German Federal Data Protection Act (Bundesdatenschutzgesetz).

Storage period

Personal details provided to us via this website will only be stored until the purpose that you entrusted it to us for has been fulfilled. If retention periods under commercial and tax regulations must be observed, the storage period for certain details can be up to 10 years.

We will send you the order details and our General Terms and Conditions of Business by email. Therefore, we ask you to retain all documents and correspondence that you receive from us. The General Terms and Conditions of Business can also be inspected at any time HERE. You can view your previous orders in our customer log-in area.

Data security

We secure this website and the other systems by technical and organisational measures against the loss, destruction, access, alteration, or dissemination of your details by unauthorised persons.

Withdrawal of consent

If you have provided personal details to us, you can delete these again at any time. Details provided for billing and accounting purposes are not affected by cancellation/withdrawal or deletion.

Data Storage with sample request – Newsletter Email

When you register for the newsletter, your email address will be used for our own advertising purposes. It will not be passed on to third parties. You will receive regular emails from us about new offers and products that we are offering at www.ayer-cosmetics.com. In addition to the details provided by you when registering, we also store the following information: IP address, exact date. Use of the details to receive a newsletter by email can be revoked at any time. In every newsletter, you will find a link via which you can revoke use of the details.

When requesting samples, we save your email address for the purpose of sending you our regular newsletters by email. You can unsubscribe from the newsletter at any time. either by sending us a message to the contact option described below or by using the link provided in the newsletter.

However, if you wish to unsubscribe from our newsletter via our shop, please use the “Forgot password" function After entering your email address and clicking on the button Send new password, you will receive a confirmation link. By confirming via this link, you can set a new password and log in with your email address and this password. You can also unsubscribe from the newsletter at my Account- Meine Daten. There, you can also view other personal details stored about you.
Service emails

The service emails inform you of when a product on your wish list is available again and enable us to send you an email asking you to rate this order/these products after placing an order.

Facebook (Share button)

Plug-ins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated into our site. You can recognise the Facebook plug-ins by the Facebook logo or the “Like" button on our site. You will find an overview of the Facebook plug-ins here: http://developers.facebook.com/docs/plugins/ When you visit our site, a direct connection is made between your browser and the Facebook server. This way, Facebook receives the information that you have visited our site with your IP address. If you click the Facebook “Share" button while you are logged in to your Facebook account, you can link the content of our site to your Facebook profile. This way, Facebook can match your visit to our site up to your user account. We would advise that we, as the provider of the side, have no knowledge of the content of the data transmitted and use thereof by Facebook. You can find further information on this in Facebook’s privacy policy at http://de-de.facebook.com/policy.php If you do not wish Facebook to be able to match your visit to our site up to your Facebook user account, please sign out of your Facebook user account.

The product website Custom Audiences from the social network Facebook is also used on this website. This product generates an irreversible, non-personal checksum (hash value) from your usage data, which can be transmitted to Facebook for analysis and marketing purposes. For further information on the purpose and scope of data collection and other processing and use of data by Facebook as well as your configuration options to protect your privacy, please refer to Facebook’s data protection guidelines, which can be found at https://www.facebook.com/ads/website_custom_audiences/ and https://www.facebook.com/privacy/explanation. If you wish to opt out of the use of Facebook Website Custom Audiences, you can do so at https://www.facebook.com/ads/website_custom_audiences/ tun.

Twitter plug-ins

Twitter is a microblogging service provided by the American company Twitter, Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107). When you use www.ayer-cosmetics.com, e.g. call up one of our web pages that features a Twitter button, a direct connection is made between your browser and Twitter’s server, and the button is loaded from there. Information that the corresponding website has been called up is then transmitted to Twitter. Even if you are not logged in, Twitter may collect and store usage data in this way.

When you click on the Twitter buttons on www.ayer-cosmetics.com and “tweet" information via the Twitter window that opens, you transmit the tweeted information to Twitter. This information is then published on your Twitter user profile.

You can find further information on the collection, evaluation, and processing of your data by Twitter and your right in relation this in Twitter’s privacy policy, which can be retrieved from http://twitter.com/privacy.

Your rights

If you no longer consent to your personal details being stored or if these have become inaccurate, we shall, under appropriate instruction, arrange the deletion or blocking of your details or make the necessary amendments (to the extent that this is possible under the applicable law). On request, you can receive, free of charge, information about all personal details that Harriet Hubbard Ayer, Parfümerie & Kosmetik GmbH has stored about you.

In the event of questions about the collection, processing, or use of your personal details or the disclosure, amendment, blocking, or deletion of data, please contact:

HARRIET HUBBARD AYER
Parfümerie & Kosmetik GmbH
Schaidlerstr. 9
81379 München
Germany
Phone number: +49 89 724 48 390
Fax number: +49 89 723 65 20
Email

Links to other websites

Occasionally, we make reference to third-party websites. Although we select these third parties with care, we can accept no responsibility and liability for the accuracy and/or completeness of the content and the data security of third-party websites. Nor does this privacy policy apply for linked third-party websites.

Disclosure

Under the German Federal Data Protection Act, you have a right to the disclosure, free of charge, of information on data stored about you and, if applicable, a right to the amendment, blocking, or deletion of this data.

Use of cookies

Our website uses cookies. A randomly generated session code is stored in the cookie. If available, we also store an affiliate ID and the page from which you accessed our site. This requires you to have activated cookies in your browser settings. The cookies remain on your computer and enable us to recognise your computer again at your next visit (so-called persistent cookies). Accepting cookies is not necessary to visit our website. However, we would advise that the shopping basket function can only be used and products can only be ordered when cookies are activated.

What are cookies?

Cookies and flash cookies are small files that are stored on your data medium and store specific settings and data for exchange with our system via your browser. A distinction can be made between 2 different types of cookies: so-called session cookies, which are deleted as soon as you close your browser, and permanent cookies, which are stored on your data medium for a longer period or indefinitely. This storage helps us to design our website and our offerings appropriately for you and facilitates use, such as by storing specific entries you make so that you don’t have to continuously re-enter them.

Which cookies does www.ayer-cosmetics.com use?

Most of the cookies used by us are automatically deleted from your hard drive after the end of the browser session (end of the session - hence the name session cookies too). Session cookies are required, for example, to offer you the shopping basket function on multiple pages. We also use cookies that remain on your hard drive. On your next visit, it is then automatically recognised that you have previously visited us and which entries and setting you prefer. These temporary or even permanent cookies (with a lifespan of 1 month to 10 years) are stored on your hard drive and expire by themselves after the predetermined period of time. In particular, these cookies enable us to make our website more user-friendly, effective, and secure. Thanks to this data, it is possible to display information specially tailored to your interests to you on the site, for example. The sole purpose of these cookies is to adapt our website to our customers’ requirements as much as possible and make surfing our website as comfortable as possible for you.

Which data is stored in the cookies?

No personal data is stored in the cookies used by www.ayer-cosmetics.com. Therefore, the cookies we use cannot be traced back to a specific person, including you. When cookies are activated, an identification number is assigned. At no point is it possible to match your personal data up to this identification number. At no point is your name, your IP address, or similar data that could enable the cookies to be traced back to you stored. Based on cookie technology, we receive only anonymised information, such as that about which pages of our shop were visited, which products were viewed, etc.

How can I opt out of the storage of cookies?

In your browser, you can choose for cookies to be accepted only when you agree. If you wish to accept just www.ayer-cosmetics.com cookies but not cookies from our service providers and partners, you can select the setting “Block cookies from third-party providers" in your browser. Usually, the menu bar of your web browser features a help function that shows you how to reject new cookies and deactivate those already received. You can deactivate or delete flash cookies, which are used by browser add-ons, by changing the settings of the browser add-on or via the website of the browser add-on’s creator. We recommend that when using shared computers that are configured to accept cookies and flash cookies, you always sign out fully when you are finished.

Use of Google Analytics

This website also uses Google Analytics, a web analysis service from Google Inc. (“Google"). Google Analytics uses so-called “cookies" - text files that are stored on your computer and enable the analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If you activate IP anonymity on this website, Google will, however, abbreviate your IP address prior to this within European union member states or in other states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities, and to render for the website operator other services related to website use and Internet use. The IP address transmitted by your browser to Google Analytics will not be merged with other data by Google. You can prevent the storage of cookies using the corresponding setting in your browser software; however, we would advise that in this case, you may not be able to use all functions of this website in full. You can also prevent the transmission of data (including your IP address) generated by the cookie and relating to your use of the website to Google and the processing of this data by Google by downloading and installing the browser plug-in available via the following link: DOWNLOAD HERE

Third-party providers, including Google, place advertisements on websites on the Internet.
Third-party providers, including Google, use cookies to place advertisements place on previous visits by you to this website.

You can deactivate the use of cookies by Google by visiting the page to deactivate Google advertisements. Alternatively, you can deactivate the use of cookies by third-party providers by visiting the deactivation page of the Network Advertising Initiative.